Refund policy

Last updated: October 25, 2026

Returns

Because perfume oils are personal-use products, we are unable to accept returns for hygiene and sanitary reasons. We offer exchanges instead.

How to request an exchange

Damages and issues

Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, leaking, or if you received the wrong item.

Exchanges

We offer exchanges instead of returns. Please contact us through our contact form for help arranging your exchange.

Your statutory rights

This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law.

Contact

To request an exchange or report damaged, defective, or incorrect items, please contact us through our contact form.